Working for an Author Services Company

At the February Ottawa-Gatineau Speaker Night, Wayne Jones talked about the publishing industry and how it has evolved over the years due to technology. He talked about traditional publishing and self-publishing, noting the editor’s role in each. In traditional publishing, editors work with the publisher. In the self-publishing world, editors work with the writer.

Wayne then spoke of a third option for freelance editors: the many publishing businesses out there who offer full-service support to self-publishing authors. These businesses will, for a fee, guide the author through everything a manuscript needs in order to become a book, from manuscript evaluation to cover design and printing – or any subset. 

I’m on contract with one of those third-option companies. Freelancing for them has been positive, and I’d like to tell you about it. 

Doing the Work

The pros of working for an author services company: 

  • I address all my comments to the author, but I don’t correspond with the author directly. That task is done by the project manager. This saves me a lot of time in emails and phone calls. 
  • Freelance jobs appear on the company’s job board, and I take one if I want one. As soon as I click “accept,” it’s mine. I don’t have to bid for a job like I did when I was trying (unsuccessfully) to make Upwork work for me. 
  • I get lots of coaching and support. The communications platform the company uses is full of questions, answers, and advice. Editors are always encouraged to contact their project manager directly if they run into problems. 
  • Payment is sure and on time. Payment is per word; I know exactly what I’m being paid, and I’m always paid exactly that (plus HST).

There’s one con to working for this author services company, and you’ve probably already guessed what it is: low pay. It’s my only complaint. With this company, I make about a third of what I charge my own clients. 

But I’m a contractor and I do have options. I’ve learned that manuscripts over a certain size are too demoralizing to work on for the amount of time they take me compared to what I eventually get paid. So I take the smaller jobs and genuinely enjoy them. Presumably some of this company’s freelance contractors are just quicker or more satisfied with the return than I am. They can go ahead and take all the big jobs. 

Also, I only take jobs when I don’t have more pressing and better-paid work, which is how I ended up with the company in the first place. I was having a couple of slow freelance months, and this company’s job offer appeared on one of the many email job board notifications I’m signed up for. So I applied and was soon busy working on my first manuscript.

The interesting development that ensued was that I started doing substantive editing. I have gained confidence with this skill by working with this company. Up until then, I had been most comfortable with copy editing. But the company manager who took care of setting me up as a contractor said I had done well on the substantive portion of their test and encouraged me to take a substantive project off the board (it pays better, too). She reviewed my first project and gave me some advice. 

Working for this company helps me keep up my editing chops, which I really only just acquired in the last few years and could probably quickly lose if I wasn’t careful. 

Supporting the Stories

In his talk, Wayne Jones expressed a lot of enthusiasm for the rise of self-publishing and the fact that more people are now getting their stories out. I think that enthusiasm is well placed. I’ve gained a respect for the interesting stories individuals have to share and am aware of the importance of giving people any sort of encouragement to start sharing them. In Two Trees Make a Forest, author Jessica J. Lee talks about the autobiographical stories her grandfather tried to write during his decline into Alzheimer’s. Jessica and her mother found the stories after her grandmother died. Up until then, Jessica had concluded about her grandfather: “…his memories wasted.” The stories were incomplete and sometimes convoluted, but there was enough there to give Jessica a picture of her grandfather’s life. 

So anything that encourages people to write their stories, I’m all for. The author services companies themselves are enthusiastic about their role; it’s one of the first things I noticed about them when I started checking them out. Public-facing enthusiasm could be put down as just good marketing, but I’ve seen the same enthusiasm internally through the coaching I received on how to encourage the authors and also by the praise expressed by some of my fellow editors on the company’s communications platform. There, they talk about the books they edited; many of them love the books so much, they buy them. 

It happens to me, too. My husband was so intrigued by the first manuscript I edited (a memoir written by an inmate) that he bought the book as soon as it was available. And if I ever find myself in the right part of Canada, I might just track down the little church whose bicentennial history I edited and get myself a copy.

If all the author services companies are as enthusiastic as the one I work for, I think Wayne Jones has reason to be so optimistic. I’m glad to be involved in this kind of work. 

About the Author

Jean Rath is an Ottawa-based freelance copy editor who also works part time for the senate scoping debates and committee meetings. She has been a member of Editors Canada for ten years. She loves to spend her spare time reading, writing and going for walks or (seasonally) bike rides and canal skates. As part of her growing appreciation for the importance of telling stories, she is slowly working on writing her own stories, contenting herself with blogging for the moment at Living the Canada Life.

How to juggle non-editing roles as an editor

As a young editor in a small business, I take on a variety of tasks that certainly extend beyond editorial work. Designing, marketing, audio recording, editing an app… nothing is off-limits! At first, this was a challenge—and to be honest, there are still days where I wonder if I really know what I’m doing outside my field of expertise—but I’ve learned (more or less) how to juggle non-editing roles even as an editor.

Marketing and Social Media

For me, going from editing to creating was easy; I have always loved to write stories and poems, so adapting my skills to compose marketing materials was hardly a stretch. After all, the goal is pretty much the same: captivate the reader. It makes little difference whether that’s through a solid opening chapter, a clever slogan, or a hilarious tweet. Of course, there are some considerations in marketing that you don’t find in creative writing: word count limits; cost per click; buzzwords; discounts; engagement via replies, likes, follows… But being an editor generally means you know your way around words. With practice (and a heavy reliance on performance stats), you’ll likely find writing blurbs, ads, and social media posts to be right up your alley.

Design and Content Creation

The bigger challenge for me is learning design. There are college-level programs dedicated to this skill, but I have never attended so much as a single class (hence the difficulties). Before COVID-19 struck, I was beginning to use Adobe InDesign, Photoshop, and Illustrator to make posters and book layouts with the help of our ACTUAL QUALIFIED design guy. But then, pandemic! I work from home and have neither my guide nor those programs. Luckily, he found me a solution: Canva. This user-friendly design tool has templates, images, and features that allow almost anyone to create an aesthetically pleasing design, so long as they have a basic understanding of technology and colour. As a landscape painter and long-time greeting-card-sketcher, I have been able to fashion some pretty nice posters and social media posts. I’ll have to wait to get back to the office to keep learning the InDesign layouts, though.

Branching Out

My recommendation for an editor looking to expand their role is to use what you know. I draw a lot from my personal life, especially in the marketing area. A few examples:

  • Saw the movie Encanto on the weekend? Tweet about culture and diversity on the work Twitter.
  • Playing an app with in-game purchases of outfits for your avatar? Suggest that feature when your company is building a free reading app and wants to find a way to increase profits.
  • Celebrating Labour Day with a picnic? Snap a photo and post it on Instagram—yours and the work account. Followers love seeing more than just advertisements.
  • Local library having a writing contest? Host a similar contest at the publishing agency where you work. (Check out DC Canada’s One Story a Day Writing Contest for Canadian kids in grades 1 to 6. Submissions close March 31st at 12 p.m. EST!)

Again and again, I come across events, people, or ideas in my daily life that can be applied to the marketing field. It could be a meme, an ad, or a painting. It could be a quote or a you-might-like-this-Instagram-personality suggestion on my personal account. Regardless, we are exposed to marketing and design constantly, especially in the Internet age. And we are all consumers, so by adding your editing skills to your knowledge of what the public wants, you can take on more functions within your company.

Finding Balance

Finally, in terms of priorities, I try to work on a bit of everything each day. I usually start my morning by creating a quick social media design on Canva and posting it on Instagram, Twitter, Facebook, and sometimes Pinterest. Then I do some editing, write a blog post or newsletter, look over new submissions, and edit something else. Maybe I’ll work on a podcast episode or translate some books to French. Maybe I’ll spend an hour Googling childhood education centres and send them some emails about relevant products. This way, it’s easier to stay focused, especially when working from home for over two years—flipping back and forth between fields helps me hone my craft (writing, editing) while still engaging with the public (social media, emails) and learning something new every day (design, apps).

Many jobs within the publishing field require you to have a way with words and another skill—graphic design, marketing, sales, etc. Strictly speaking, as an editor taking on non-editing tasks, you’re already halfway there.

About the Author

Kara Cybanski is a PhD student in Spanish at the University of Ottawa and an editor/social media manager at DC Canada Education Publishing. She intends to become a professor of World Literatures and Cultures specializing in women’s/LGBTQ+ literature in Spain. Kara loves cats, hamburgers, diverse stories, and learning new languages, and hopes to be a celebrated author and professor someday.